One of the laziest briefs in modern marketing starts with the sentence: “We need to appeal to Gen Z.” The problem is that Gen Z is not a customer profile. It is an age range.
Jun 25, 2026
5 min
Every time I hear it, I immediately want to ask the same question: which one?
Because the idea that Gen Z represents a single audience is becoming increasingly disconnected from reality. And yet many brands continue treating an entire generation as if it were one giant customer persona with the same interests, values, behaviors, and cultural references.
That is not strategy. That is demographic astrology.
The Myth of the Universal Young Person
For years, marketers have loved generational labels because they simplify complexity. Millennials. Gen Z. Gen Alpha. Each label creates the comforting illusion that millions of people can be understood through a handful of shared characteristics.
The problem is that real people refuse to cooperate with that framework.
Honestly, it should be obvious. A 25-year-old software engineer in Berlin, a student in Bucharest, a creator in Lagos, and a freelancer in São Paulo may technically belong to the same generation. That does not mean they think alike.
The Problem with Trend-Chasing
Many brands approach younger audiences the same way they approach design trends. They see something popular, copy it, wait for engagement, and then wonder why nobody cares.
The issue is not execution. It is distance.
You cannot understand communities from a trend report. You cannot build relevance from stereotypes. And you definitely cannot manufacture authenticity through a workshop called “Understanding Youth Culture.”
Younger audiences move between dozens of niche communities, private digital spaces, and rapidly changing cultural environments. Many brands are still studying a map after the city has already changed.
Nostalgia Is Not a Strategy
Right now, many brands seem convinced that recycling old aesthetics automatically creates emotional connection. Sometimes it works. Often it does not.
Because nostalgia without meaning is just recycling. People do not connect to references. They connect to relevance.
If your entire campaign depends on remembering a better version of the past, you might not have much to say about the present.
Smaller Communities Matter More Than Mass Audiences
The internet has changed dramatically. For years, brands focused on reaching the largest possible audience. Now many of the most meaningful interactions happen inside smaller communities.
Private groups, niche interests, specialized forums, creator-led audiences, and specific subcultures often matter more than broad demographic categories.
The most interesting brands increasingly understand that relevance scales better than reach. Instead of trying to appeal to everyone under 30, they focus on becoming genuinely meaningful to a smaller group.
Ironically, that is often how broader cultural influence begins.
What Designers Can Learn from This
This is not just a marketing problem. It is a design problem too.
Designers often receive vague instructions like “make it feel younger,” “make it more Gen Z,” or “make it more relevant.” Those requests sound clear, but they are not.
Relevance does not come from aesthetics alone. It comes from understanding people.
The best design decisions emerge from context, not assumptions. That means talking to audiences, observing behavior, understanding motivations, learning how communities communicate, and accepting that no generation can be reduced to a moodboard.
My Take
I think brands have become addicted to shortcuts. Generational labels are shortcuts. Trend reports are shortcuts. Stereotypes are shortcuts.
And shortcuts usually lead to generic work.
The strongest brands I have seen do not obsess over generations. They obsess over people. Specific people, with specific problems, specific motivations, and specific aspirations.
That is where meaningful design starts. Not in demographic categories.
Final Thought
Gen Z does not exist. At least not in the way many marketers think it does.
What exists are millions of individuals moving through different communities, cultures, economies, and experiences.
The brands that understand that complexity will create stronger connections. The brands that do not will continue making campaigns for an imaginary audience.
And imaginary audiences rarely buy anything.
